Dell’s Reaction To Their Failing Employee Net Promoter Score Reveals Something Troubling

What It Reveals About The Overall Industry Trends

Well, it seems that Dell just does not want to stay out of the Spotlight this year with their Problems.

It began in March when Dell made a Decision to go back on their word and stance with Remote Work and begin to “Mandate” Returning to the Office.

I predicted back then that it was a Terrible Idea that would horribly backfire on them, and they proved me Correct.

About a month ago, they had 50% of their Workforce Completely Reject their Mandates, despite threats against Career Progression.

A good rule when it comes to Leadership is if you feel like you must threaten your employees to get what you want, you’ve already Lost as a Leader.

Now, Dell is making headlines again with the release of their Employee Net Promoter Score (eNPS).

Now, an eNPS is an indicator of the Health of an Organization.

Why?

Well, if your Employees are Willing to say great things about your company, they are likely also going to be doing great work for the company.